AdmirestyIT Service Desk

Something not working? Start here.

This is the front door for IT support at Admiresty Corporation. Raise a problem, ask for equipment, or check on something you have already reported.

Report a problem Check a report I made

You will be asked to sign in with your Admiresty address. If you have never used it before, you can create an account on the same page.

What the service desk covers

Your equipment Laptops, desktops, phones, tablets, monitors and printers — faults, replacements, and asking for something you do not have yet.
Getting connected Wi-Fi, VPN, and anything that will not reach the network it should.
Accounts and access Passwords, sign-in problems, and access to a system you need for your work and cannot open.
Software An application misbehaving, or a licence you need.
Anything suspicious A message you did not expect, a prompt you did not trigger, a device that is behaving oddly. Report it even if you are not sure.

When we are here

Reports can be raised at any hour. They are picked up during service desk hours, and sooner if they are urgent.

Something urgent, or a suspected security incident? Raise it as normal and mark the priority as urgent — that routes it straight through rather than into the queue.

Before you raise it

Two things make a report much faster to act on:

The asset tag The label on the device, or scan its QR code with your phone — it opens a report with the device already filled in.
What changed When it started, and anything that happened just before.

If you work in IT

The Infrastructure Manager desktop application connects to this address. Set the server address to https://infra.admiresty.co on the sign-in screen.

The staff portal above also works on a phone, including for counting equipment.