Raise a support request and follow what happens to it.
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What do you need help with?
What you have from IT
Ask for equipment
Tell us what kind of thing you need and why. IT will pick the actual device and get in touch.
Your requests
You answer the desk
Messages from reporters, and messages between staff, are in the
desktop application under Messages. There is nothing
to show here: a thread from your own account would be a conversation
with yourself.
To see what a reporter sees, sign in with a reporter account.
Message the service desk
For a quick question. If something is broken, report it instead — a
report gets a reference and does not get lost when someone goes home.
Count assets
Scan the QR code on a label. Start a count first if you want a list of what you could not find.